“I think the good thing with Mitrefinch that we’ve seen, as we’ve implemented it, is just streamlining the processes of award interpretation and making sure we have that centralised. It’s also easier to change things as EBAs and other conditions change. I think the support is really good. Whenever you call up the help line, the first thing is they usually understand the question, which I find really good because some places don’t! That’s the first thing – they understand the business and they understand their product.”
Qube Logistics is the largest integrated third party container logistics provider in Australia. In this customer testimonial video, Chris from Qube talks about some areas that Mitrefinch has improved for the business.